Our Qualities

We genuinely believe that we provide a first class service.

We strive to maintain a close working relationship with our clients.

We have an ideal blend of former senior claims industry personnel, working in tandem, with a strong, nationwide team of very experienced investigators.

We regularly achieve, following investigation, a good case for reducing the clients’ potential outlay, be it through establishing contributory negligence or a complete defence.

We are fully knowledgeable of all issues potentially affecting indemnity.

We have a wide experience in dealing with suspected fraudulent /exaggerated claims.

Our claims consultants vet every report and submit their views and recommendations which are valued by our existing clients.

We provide well presented reports, statements, plans and photographs and operate within strict timescales.

With challenging new time scales within the MOJ reforms, we are geared up to reviewing new instructions and ensuring they are forwarded within hours to an appropriate investigator who has strict guidelines as to what is required and when a report is needed.

Once the investigation is complete, and the evidence reviewed, we can email all the collated information straight to the client’s claim handler – together with our consultant’s recommendations within necessary time scales.